New Patient Center




New Patient Center - Healthy Pet Veterinary Clinic

Welcome, New Patients!

We're so glad you found us.

Whether you have a dog, cat, rabbit, guinea pig, ferret, or other small mammal, our team is ready to provide your pet with compassionate, thorough care. Here's everything you need to know to get started.

Your First Visit

Here's what to expect when you bring your pet to Healthy Pet Veterinary Clinic for the first time.

1

Schedule Your Appointment

Call us at (608) 294-9494 or use our online scheduling tool (look for the icon in the lower right corner of our website). Our front desk team will help find a time that works for you and your pet.

Pre-Booking Deposit: New clients are asked to provide the cost of the exam fee as a pre-booking deposit at the time of scheduling. This deposit is applied directly to your first visit and ensures we can reserve dedicated time for you and your pet.

2

Gather Your Records

Please contact your previous veterinarian and request that your pet's medical records be sent to our clinic before your first appointment. Records can be emailed to [email protected] — just let your previous vet know. This helps our doctors get a complete picture of your pet's health history right from the start. If you have any vaccination certificates or other documentation at home, bring those along as well.

3

Meet the Team & Exam

Our team will gather your pet's history, perform a thorough head-to-tail examination, and discuss any concerns you may have. We take the time to get to know both you and your pet so we can provide the best possible care.

4

Your Pet's Care Plan

Together, we'll develop a personalized treatment plan based on your pet's needs. We believe in educating and empowering pet parents to make informed decisions — we'll explain all options and answer every question you have.

5

Follow-Up

We'll follow up after your visit to see how your pet is doing. Our team is always available by phone, email, or text at (608) 294-9494 or [email protected] if any questions come up between appointments.

Our Services

Everything your pet needs, all under one roof

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Lab Testing & Diagnostics

In-clinic blood work and comprehensive lab testing for fast results.

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Digital X-Rays

Full-body and dental digital radiography for accurate diagnosis.

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Surgical Services

A comprehensive range of procedures with compassionate care.

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Dental Care

Comprehensive dental cleanings and treatment for dogs and cats, plus extensive experience with the unique dental challenges of rabbits, guinea pigs, and other small mammals.

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Microchipping

Permanent ID to help reunite you with your pet if they're ever lost.

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Cat & Small Mammal Boarding

Supervised boarding with daily enrichment, overseen by medical staff.

❤️

Wellness & Prevention

Annual exams, vaccinations, and PAW Plans for every life stage.

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Online Pharmacy

Vet-selected products shipped to your door, 100% guaranteed.

Pets We Treat

From traditional companions to exotic small mammals, we care for them all

Dogs & Cats

🐕 Dogs   🐈 Cats

Comprehensive wellness, medical, surgical, and dental care for your dogs and cats at every life stage. We also feature a dedicated "Cat Only" exam room designed as a Fear Free environment.

Small Mammal Focused

🐇 Rabbits   🐹 Guinea Pigs

Ferrets, chinchillas, rats, hamsters, gerbils, hedgehogs, sugar gliders, mice, and more. With over 20 years of exotic small mammal experience, we're one of Madison's most trusted clinics for these special pets.

Bringing a small mammal to the vet for the first time? Not every clinic has the advanced training and extensive experience these pets require. Our founder, Dr. Carla Christman, served four years on the board of the Association of Exotic Mammal Veterinarians and brings decades of hands-on experience to every small mammal patient. You're in the right place.

Keep Your Pet Healthy Year-Round

Healthy pets need annual exams. Senior pets (8+ years) or those with medical conditions benefit from checkups every six months to catch changes early. Ask us about our PAW Plans — they bundle essential preventive care into affordable monthly payments with a 10% discount on virtually everything else.

Learn About PAW Plans →

Payment Options

We offer several ways to pay for your pet's care

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Credit & Debit Cards

We accept Visa, Mastercard, Discover, and debit cards. Cash is also welcome. Payment is expected when services are rendered.

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CareCredit Financing

For services of $200 or more, CareCredit offers interest-free payments for 6, 12, or 18 months (depending on total and credit score). Low monthly payments at just 3% of the balance with no annual fee. Apply online or call (800) 365-8295.

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Pet Insurance

Nationwide Pet Insurance covers dogs, cats, and exotic small mammals including rabbits, guinea pigs, ferrets, and hedgehogs. Visit PetInsurance.com to learn more.

Please note: We do not accept personal checks and we do not bill for services. In order to focus on our patients' needs and customer service, payment is expected at the time of your visit.

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Pet Emergency?

If your pet is experiencing a medical emergency, call us immediately for guidance. Our team is here to help.

Ready to Get Started?

We'd love to welcome you and your pet to the Healthy Pet family. Schedule your first appointment today — we can't wait to meet you!

Location

Our location and directions to our clinic

Office Hours

Healthy Pet Veterinary Clinic

Monday:

8:00 am-6:00 pm

Tuesday:

8:00 am-6:00 pm

Wednesday:

8:00 am-6:00 pm

Thursday:

8:00 am-6:00 pm

Friday:

8:00 am-4:00 pm

Saturday:

Closed

Sunday:

Closed

Testimonials

Read What Our Clients Say

  • "★★★★★
    "From support through my dog's cancer treatment to helping a kitty with chronic upper respiratory infections, they've always been helpful and responsive. Have been with them for many, many years and don't foresee changing.""
    Amy T. - Google Review
  • "★★★★★
    "Have been a client since they had a tiny space on East Wash. Everyone there is so accommodating and understanding. Their office always has a pleasant smell!""
    Kristine G. - Google Review
  • "★★★★★
    "What a great experience — very kind, knowledgeable, and the wait time to see Frito was just minutes so he didn't get stressed out. Highly recommend Dr. Christman and Bryce!""
    Lisa M. - Google Review
  • "★★★★★
    This clinic is very clean, friendly, and gentle. My Guinea Pig Bear had a tumor and they have worked hard to care for him and follow up to be sure he is healing well from surgery removal as well as be available to answer any questions I have.I was even able to set up an affordable payment plan for his medical bills. All in all a very trustworthy Vet Clinic."
    Kaija S - Google Review
  • "Very nice and clean clinic with helpful staff. We used them to board our rabbit while we were on vacation. They have a dedicated rabbit room with multiple large cages. Rabbits get daily individual 'out-of-cage' exercise time."
    Tim G
  • "Fantastic clinic. Eeveryone there always take the best care of princess my cat, highly recommend."
    Jim T